Support:

Support:
For questions or problems with the MicroScan 3D please send us an e-mail at:
info@rsi-gmbh.de
 
Hotline:
We are available at these numbers:
Phone: +49 (0)61 72 - 93 40 90
Fax. +49 (0)61 72 - 37 37 1
 
RSI office hours for costomer in:
Europe Mo. - Do.
09 - 18 o'clock
09am - 06pm
East USA Coast  
03 - 12 o'clock
03am - 12am
West USA Coast  
24 - 09 o'clock
12pm - 09am
China  
15 - 24 o'clock
03pm - 12pm
Japan  
16 - 01 o'clock
04pm - 01am
 
Europe Fr.
09 - 16 o'clock
09am - 04pm
East USA Coast  
03 - 10 o'clock
03am - 10am
West USA Coast  
24 - 07 o'clock
12pm - 07am
China  
15 - 22 o'clock
03pm - 10pm
Japan  
16 - 23 o'clock
04pm - 11pm
 
Training:
MicroScan 3D Training (1 day):
In RSI GmbH office or at the customer's site, date to be arranged with the customer.
Price 1,000 Euro (plus travel expenses, if applicable)
Additional training available upon request.
(surface reconstruction, using scanned models in downstream applications, etc)
 
Online Support and Remote Maintenance:
We offer direct support via the Internet.
To find and fix possible errors faster we can establish a remote connection to your PC. No installation or complex firewall configurations are needed. Simply download the following file and execute it.

Click here to download the RSI Online Support Client.

Please contact us via phone to get your online support ticket.
High quality and affordable 3D laser scanning
  
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